How Clinics and Doctors Use Oregon Telemed to Improve Patient Access and Continuity of Care

How Clinics and Doctors Use Oregon Telemed to Improve Patient Access and Continuity of Care

Across Oregon, clinics and physicians are facing the same challenge: patients need timely follow-up care, but access is limited. Primary care schedules are full, emergency departments are overloaded, and many patients leave the ER without a clear or timely next step. This is where Oregon Telemed comes in.

Oregon Telemed partners with clinics, hospitals, and community providers to deliver same-day and next-day telehealth visits, helping close care gaps and support patients when traditional access points fall short.

A Telehealth Partner, Not a Replacement

Oregon Telemed is designed to support—not replace—primary care. Our role is to act as a virtual extension of your practice, providing short-term, clinically appropriate telehealth services that keep patients safe and connected until they can return to their primary provider.

We encourage follow-up with PCPs whenever possible and share visit documentation back to referring providers, helping maintain continuity of care and reducing fragmentation.

How Clinics and Doctors Use Oregon Telemed

Healthcare partners across Lane County and surrounding areas use Oregon Telemed in several key ways:

Post-ER Follow-Ups
Hospitals and emergency departments refer patients to Oregon Telemed for timely follow-up after discharge. This is especially helpful for patients who:

• Do not have an established PCP

• Cannot get a PCP appointment soon enough

• Need clarification on discharge instructions or test results

By offering rapid virtual follow-up, Oregon Telemed helps reduce avoidable ED returns and improves patient confidence during recovery.

Care Gaps and Limited PCP Access
Many clinics face long wait times for routine follow-ups, medication refills, or test result reviews. Oregon Telemed provides short-term telehealth support so patients don’t delay care or turn back to the emergency room.

Prescription Management and Refills
Providers refer patients to Oregon Telemed for appropriate prescription refills or medication check-ins, helping prevent lapses in treatment while patients wait for in-person care.

High-Risk Symptom Follow-Ups
Oregon Telemed supports follow-up for higher-risk complaints such as chest pain, abdominal pain, or fever when patients need reassessment, guidance, or escalation back to in-person care.

Motor Vehicle Collision Evaluations
After motor vehicle accidents, patients often experience delayed symptoms. Clinics and hospitals refer these patients to Oregon Telemed for reassessment, documentation, and referrals to physical therapy or occupational health services when appropriate.

Short-Term Detox and Substance Use Follow-Ups
Oregon Telemed also supports brief check-ins for detox patients who need 1–2 day follow-ups to monitor symptoms, provide guidance, and determine next steps in care.

Benefits for Clinics and Healthcare Systems

Partnering with Oregon Telemed offers several advantages for healthcare organizations:

• Reduced ER revisits by providing timely follow-up

• Improved patient satisfaction through faster access to care

• Lower administrative burden for clinics with limited capacity

• Better care coordination with shared documentation

• Local providers who understand regional systems and resources

Patients connect through a simple link—no apps, no downloads, no accounts—making access easy even for patients with limited technology experience.

Local, Trusted, and Experienced

Oregon Telemed is part of the Cascade Medical Associates family, a Lane County–based medical group with more than 40 years of experience serving the community. Our providers practice locally and understand the healthcare landscape, referral networks, and patient needs specific to our region.

Who We Partner With

Oregon Telemed works alongside:

• Primary care clinics

• Emergency departments

• Urgent care centers

• Specialty practices

• Occupational health partners

• Community and safety-net clinics

Our goal is simple: support better access, reduce care gaps, and keep patients connected to local providers.

Let’s Talk About Partnership

If your clinic or organization is looking for a reliable telehealth partner to support follow-ups, overflow care, or access gaps, Oregon Telemed is here to help.

Visit OregonTelemed.com or call 541-919-8444 to learn more about partnering with Oregon Telemed.